Privacy Policy

1. Information We Collect

We collect information necessary to process secure payments:

• Creator Account Information: Name, email address, phone number, payout mobile money number / bank details, and business profile branding.
• Payer Transaction Information: Payer name, email address (for digital receipt delivery), phone number (for mobile money prompts), payment amount, transaction timestamps, and custom details requested by the creator (e.g. invoice numbers, notes).
• Technical & Log Data: IP addresses, browser type, device identifiers, and security logs for fraud detection.

2. How We Use Your Information

We use your information exclusively to:

• Initiate and settle payment prompts with MTN MoMo, Airtel Money, and card networks.
• Generate and email official PDF payment receipts to payers and creators.
• Authenticate creator dashboard logins via Two-Factor Authentication (2FA) and email OTP codes.
• Prevent unauthorized transactions, detect chargebacks, and mitigate fraud.

3. Third-Party Payment Partners

When a transaction occurs, necessary payment parameters are securely transmitted to licensed payment aggregators, telecommunication networks (MTN Uganda, Airtel Uganda), and card processing networks. These parties process data under their respective security and regulatory licenses.

4. Cookies & Local Storage

CashPall uses minimal cookies and local browser storage (such as cashpall-theme) strictly for session management, security tokens, and user theme preferences. We do not use intrusive cross-site ad trackers.

5. Data Retention & Security

We retain financial transaction records for compliance with applicable accounting standards and anti-money laundering regulations. All data transmissions are encrypted using Transport Layer Security (TLS 1.3).

6. Your Rights

You have the right to request access to your personal data, rectify inaccurate account details, or request account closure. To submit a data request, contact:

privacy@cashpall.com · Kampala, Uganda